A study funded by NASA & Boeing shows that over 70% of fatal air carrier accidents are NOT caused by mechanical malfunctions, bad weather, or training deficiencies, but rather by a lack of effective team structure, poor communication and failed leadership.

Healthcare in the U.S. suffers from these same symptoms; 100,000 people die from medical mistakes each year. In aviation terms, this is equivalent to 2 fully loaded Boeing 737's crashing everyday.

Aviation has successfully addressed this issue with Crew Resource Management training (CRM) which has created and sustained a safety-first culture enabling aviation to exceed six-sigma performance criteria.

The principal goal of CRM is simple: To provide the Human Factors tools to use in any operational environment to overcome the catastrophic consequences of human error. Echelon provides the skills necessary to detect, prioritize, and manage threats and errors in a team based environment. These skills are universally applicable to all organizations.